How do I cancel my subscription? You can cancel your subscription at any time on the
subscription information page within the Similarweb platform.
Once you cancel your subscription, you will still retain access to the platform until the end of your subscription period. It will then automatically complete the cancellation when your subscription period ends.
How do I buy a Similarweb package now? Contact our sales team to build a custom package or start a free trial and upgrade to either the starter or professional package from there.
How do I know if your tools fit my needs? If you have questions about your unique needs, feel free to get in-touch for a demo or free trial! Similarweb is designed to be a one-stop shop for all your digital marketing and research needs, and offers a comprehensive set of tools to meet a wide variety of needs and use cases. Let’s talk about yours.
How are paid packages different from the data I can get for free on your site? The free data we share on Similarweb.com is a very high-level taste of what we offer. It showcases a limited number of features, and does not allow for further drill down into any specific time frame, country, device etc. Our paid packages give you access to our powerful platform that quickly surfaces actionable insights that will grow your traffic and keep you ahead of competitors.
Can I switch between trials of your different products/solutions? Yes! To switch between trials, contact
support and they'll be happy to help.
Where can I learn more about Similarweb’s data methodology? Great question! You can learn more about our data
here.
How can I switch to annual billing? Please reach out to support@similarweb.com to open a support ticket to request this, and we’ll take care of it for you.
How can I use this information to grow my business? Check out our use case guides to discover some powerful things you can do with Similarweb.
What is the methodology behind Similarweb data and how does it differ from Google Analytics? Here is an in-depth explanation of our data methodology - This article explains potential discrepancies versus Google Analytics data.
What’s the difference between this and the free version of Similarweb? The free data we share on Similarweb.com is a very high-level taste of what we offer. Similarweb is a powerful platform that quickly surfaces actionable insights that will grow your traffic and keep you ahead of competitors.
How can I trial premium/locked features? Unfortunately, these features cannot be accessed without upgrading your package to a custom package. Contact our sales team to learn about pricing and see if this product is a good fit for your company.
Have other questions? Contact us.
Can I switch between trials of your different products/solutions? Yes! To switch between trials, contact
support and they’ll be happy to help.
